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- Assistant Director of Financial Aid
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Assistant Director of Financial Aid
Main Campus - Boston, MA
R09353
Located in Boston's historic Fenway area, Simmons has a strong tradition of empowering women and challenging traditional gender roles. Simmons University was one of the first higher education institutions to prepare women to become leaders and has evolved to become a university offering a women's undergraduate program and graduate programs open to all.
You're joining our community at an especially exciting time as one of our strategic goals is to become the most inclusive campus in New England. You'll find that people who work here are truly committed to our mission of preparing students to become champions of social justice and leaders in their professions and their communities. This commitment and pride make for a dynamic workplace. Simmons University is committed to inclusive excellence in all aspects of an individual's community experience.
As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.
Job Summary:
Reporting to the Director of Financial Aid Systems, Reporting & Compliance, the Assistant Director of Financial Aid oversees a small caseload of students, oversight of Satisfactory Academic Progress (SAP) , maintaining Institutional and federal Policy and Procedure manual, and will serve as backup for counseling and administrative help to our veteran student populations. This position will be a member of the financial aid leadership team and will help support management with compliance and improving processes focused on enhancing the student experience.
Responsible for providing superb customer service consistent with the Simmons value of being student centered in all of our functions, the Assistant Director will have a high level of contact with students and families as well as being responsible for file review, awarding, program administration and participating in recruitment activities.
Responsibilities:
- Under the guidance of the Director, perform the calculation of continuing students' satisfactory academic progress (SAP), including the review and response of student SAP appeal for aid reinstatement.
- Responsible for overseeing the maintenance of the Policy and Procedures Manual to ensure compliance of federal, state and institutional regulations
- Serve as backup to our Assistant Director of Veteran and Military Services; training on VA certifications, awarding and reconciling.
- Manage a small student caseload and review student applications for accuracy to determine financial need and award aid in accordance with applicable federal, state, and University regulations;
- Counsel students and parents regarding financing an education at the University, advising students and parents about financial aid eligibility, application procedures, available financial aid programs, costs and financial management strategies including loans, financing options, and other financial-aid related matters;
- Analyze various reports to verify continued compliance and eligibility of students receiving aid under federal, state and institutional guidelines; notify students of changes in their awards and offers alternatives, if applicable;
- Establish and maintain professional relationships with other University departments including, but not limited to, Student Accounts, Admissions, Registrar and Student Life;
- Receive, review, and process incoming student documents including student and parent confidential tax and income information, for accuracy and completion;
- Participate in various recruitment and retention activities (new student orientations, Admitted Student Days, Open house, etc.) on an as-needed basis;
- Stay current with changing regulations and maintaining compliance with all regulations impacting financial aid;
- Assist with other projects and initiatives that may be assigned.
Qualifications:
- Bachelor's degree required;
- Minimum two years work experience in a Financial Aid office having solid knowledge of federal and state financial regulation principles is strongly preferred;
- Ability to perform complex calculations; analyze situations accurately, be able to solve problems and offer solutions in order to adopt an effective course of action;
- Experience with PowerFAIDS, Workday, preferred;
- Demonstrated ability to clearly interpret, apply and convey rules, regulations, policies and procedures while maintaining a high level of professional courtesy;
- Experience providing excellent customer service to a diverse constituency while maintaining successful performance in a high-volume, fast pace, and confidential service environment;
- Ability to maintain student confidentiality in accordance with FERPA regulations;
- Strong problem-solving abilities and the ability to use sound judgment for decision-making;
- Team and service-oriented and able to effectively manage time;
- Ability to work and/or travel some nights, weekends, and/or other times during peak season.
Salary Grade
S06
Instructions to Applicants: Please upload all applicable application materials (e.g. resume/cv, cover letter, writing sample, teaching philosophy, etc.) in the Application Materials box on page 2 ("My Experience") of this application. Documents can be uploaded individually or as a combined document (e.g. PDF).
Simmons University is committed to inclusive excellence in all aspects of an individual's community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.
To apply, visit https://simmons.wd1.myworkdayjobs.com/en-US/Simmons-Careers/job/Main-Campus---Boston-MA/Assistant-Director-of-Financial-Aid_R09353-2
Located in Bostons historic Fenway area, Simmons College is a small, private, non-sectarian College which has educated students for enriching careers and purposeful lives since 1899. Working at Simmons means joining a collaborative, diverse and mission-driven community of educators and professionals.
We prepare students to be leaders for themselves, their communities and the world. Our faculty and staff members lead by example - sharing a commitment to excellence and putting the students first.