Job Details

Financial Coordinator

Position Number: 6993654
Location: Augusta, GA
Position Type: Business and Financial Management

Financial Coordinator

Job ID: 295765
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Location

Augusta University -

Our Health Sciences Campus:

1120 15th Street, Augusta, GA 30912

Our Summerville Campus:

2500 Walton Way, Augusta, GA 30904

College/Department Information

The Dental College of Georgia at Augusta University, we provide dental education to the next generation of professionals by offering hands-on education through innovative research, patient care, and service. Join other dental providers to improve the oral health of Georgia and beyond. The DCG was founded to provide the people of Georgia with quality dental care by educating students in dentistry. As a patient, you have the option to receive treatment in one of our three different practice models consisting of student clinics, resident care, or in the faculty practice. All dental treatments can be completed by the specialists in our facility. We also serve patients in more than 20 clinics across Georgia.

Job Summary

Responsible for presenting payment options for proposed treatment plans and organizing the creation of Budget Plans for long term treatment for the Business Office. Responsible for reviewing existing patient accounts for changes in treatment and correction in charges. Request pre-treatment estimates and insurance benefits payable for proposed treatment that will be on a Budget Plan. Responsible for reviewing daily scheduled appointments for patients needing Budget Plan or payment arrangements for treatment. Ensured that appropriate down payments are made for proposed treatment. Coordinate with clinics to ensure accuracy of treatment, changes in treatment, and amend applicable Budget Plans as needed. Report delinquent accounts to appropriate department or collection agency as necessary.

Responsibilities

The duties include, but are not limited to:

BUDGET PLANS: Prepare and present Budget Plans or payment options for proposed treatment plans to patients ensuring that the patient is fully educated regarding the options available to increase acceptance of treatment. Collect insurance information, multiple treatment plans from various providers or departments and organize the information for the presentation of available payment options for the patient. This will include explaining or discussing in detail, the patient's current balance if applicable, and the fees for proposed procedures, phases of treatment, insurance benefits and policies for payment at The Dental College of Georgia with the patient, dental student, resident, faculty member, or other staff.

REVIEW OF PATIENT ACCOUNTS: Responsible for reviewing patient accounts for accuracy of charges, changes in treatment plans, and current Budget Plan status to ensure that the patient is fully aware of applied charges and future financial obligations. Coordinate with multiple departments corrections or updates on procedures charged to the account, Responsible for requesting needed adjustments, deletions and corrections for the Clinical Support Manager to ensure account accuracy

DAILY REPORTS: Responsible for running and reviewing daily reports of scheduled appointments for required up-front payments and preparation of needed Budget Plans.

PREPARE AND PROCESS PATIENT REFUNDS: Prepare and process patient refunds for all accounts. Review each account for charge accuracy and treatment completion Determine the appropriate amount and forward the request to the Director of Clinical Business Affairs for approval. Apply the needed adjustment and forward the refund to the patient.

DOCUMENTATION AND INFORMATION COLLECTION: Responsible for documenting all courses of action, gathering and collecting all applicable information, and properly documenting the account in the computer system. Responsible for applying the applicable alert note for payments required prior to treatment. Responsible for notifying providers of patient down payments and delinquencies

DELINQUENT ACCOUNTS: Report delinquent payments to the Clinical Support Manager. Coordinate with the patient to make payment arrangements or adjustments to ensure payment is received and treatment will continue.

ADJUSTMENTS: Responsible for documenting and making appropriate adjustments on patient accounts upon notification of bankruptcy cases.

OTHER: Perform other duties as assigned.

Required Qualifications

Associate degree from an accredited college or university in business or related field with two years of experience in a dental, medical, or financial services setting.

OR

n with five years of experience in a dental, medical, or financial services setting.

Preferred Qualifications

Extensive customer service experience and training
Previous front office experience in a multi-provider dental practice and in counseling patients with financial issues
Knowledge of dental procedures and terminology
Ability to speak Spanish

Knowledge, Skills, & Abilities

KNOWLEDGE
Proficient with Microsoft Office and other computer software/databases.

Meticulously accurate with excellent problem-solving skills.

SKILLS
Excellent customer service and presentation skills.

Excellent oral and written communications skills.

Strong organizational skills with an ability to effectively prioritize workload.

ABILITIES
Ability to maintain confidentiality.

Ability to work both independently and as a team player.

Ability to produce acceptable work volume and effectively meet established deadlines.

Shift/Salary/Benefits

This position is (fully/partially) funded through external sources. Continued employment is contingent upon the availability of these funds.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=295765&PostingSeq=1