Job Details

Financial Aid Counselor and Student Accounts Specialist

Position Number: 6238839
Location: Pomona, CA
Position Type: Financial Aid

Financial Aid Counselor and Student Accounts Specialist

Posting Number: A00814
Campus:
Department: 5102-Financial Aid

Classification Pay Scale
In compliance with SB 1162, Western University of Health Sciences is providing a pay scale for this position. The pay scale reflects the minimum and maximum target for new hire salaries for this position. Within this range, the individual pay is determined by a variety of factors, including but not limited to job-related skills, experience, relevant education or training, and work location. Please note that the compensation details listed reflects the base salary only.

Expected Pay Scale
Minimum: $68,000 Annually
Maximum $70,000 Annually

Job Summary

The Financial Aid Counselor & Student Accounts Specialist provides comprehensive support to students by counseling them on financial aid options, managing their financial aid packages, and assisting with student accounts and billing inquiries. This hybrid role ensures that students have access to streamlined, holistic financial services, facilitating smoother transitions between financial aid and accounts receivable processes.

Knowledge, Skills and Abilities

Skills:

Strong communication and interpersonal skills, with the ability to explain complex financial concepts clearly and effectively.
High attention to detail and accuracy, particularly with financial transactions and records.
Ability to multitask and manage competing priorities in a fast-paced environment.
Strong problem-solving skills, with a proactive approach to resolving student concerns and financial discrepancies.
Customer service orientation with a focus on helping students and families navigate financial processes.

Required Qualifications

Education and Experience:

Bachelors degree in Accounting, Finance, Business Administration, or related field (preferred).
At least 2-3 years of experience in financial aid, student accounts, or a related student services position.
Experience working with student information systems (SIS), financial aid software, and billing platforms.
Knowledge of federal financial aid regulations, billing practices, and student accounts procedures.

Preferred Qualifications

Posting Date: 05/19/2025
Closing Date:

Essential Job Duties

To apply, visit https://jobs.westernu.edu/postings/32824