Job Details

Assistant Director of Financial Aid

Main Campus - Boston, MA
R10232

JOB SUMMARY

Reporting to the Director of Financial Aid Systems, Reporting and Compliance, the Assistant Director of Financial Aid oversees a small caseload of students, administration and reconciliation of a graduate merit scholarships, financial aid administration for study abroad and domestic exchange. This position will be a member of the financial aid leadership team and will help support management with compliance and improving processes focused on enhancing the student experience.

Responsible for providing superb customer service consistent with the Simmons value of being student centered in all of our functions, the Assistant Director will have a high level of contact with students and families as well as being responsible for file review, awarding, program administration and participating in recruitment activities.

ESSENTIAL JOB FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Manage and reconcile graduate Merit Scholarships for all online and on ground graduate students. This will include careful collaboration and work with the various Graduate admission teams as well as our technology partner 2U;
  
• Manage the awarding and compliance for all students studying abroad or through domestic exchange. Including verifying federal compliance with accurately completed consortium agreements;
  
• Manage a small student caseload and review student applications for accuracy to determine financial need and award aid in accordance with applicable federal, state, and University regulations;
  
• Analyze various reports to verify continued compliance and eligibility of students receiving aid under federal, state and institutional guidelines; notify students of changes in their awards and offers alternatives, if applicable;
  
• Receive, review, and process incoming student documents including student and parent confidential tax and income information, for accuracy and completion;
  

OTHER DUTIES AND RESPONSIBILITIES

• Establish and maintain professional relationships with other University departments including, but not limited to, Student Accounts, Admissions, Registrar and Student Life;
  
• Receive, review, and process incoming student documents including student and parent confidential tax and income information, for accuracy and completion;
  
• Participate in various recruitment and retention activities (new student orientations, Admitted Student Days, Open house, etc.) on an as-needed basis;
  
• Stay current with changing regulations and maintaining compliance with all regulations impacting financial aid;
  
• Assist with other projects and initiatives that may be assigned;
  

REQUIRED QUALIFICATIONS

• Bachelor's degree required;
  

PREFERRED QUALIFICATIONS

• Minimum two year's work experience in a Financial Aid office having solid knowledge of federal and state financial regulation principles is strongly preferred;
  
• Experience with Powerfaids and Workday, preferred;
  

COMPETENCIES

• Ability to perform complex calculations; analyze situations accurately, be able to solve problems and offer solutions in order to adopt an effective course of action;
  
• Demonstrated ability to clearly interpret, apply and convey rules, regulations, policies and procedures while maintaining a high level of professional courtesy;
  
• Experience providing excellent customer service to a diverse constituency while maintaining successful performance in a high-volume, fast pace, and confidential service environment;
  
• Ability to maintain student confidentiality in accordance with FERPA regulations;
  
• Strong problem-solving abilities and the ability to use sound judgment for decision-making;
  
• Team and service-oriented and able to effectively manage time;
  

WORK ENVIRONMENT & CONDITIONS/PHYSICAL DEMANDS

• Hybrid eligible position;
  
• Year round position in an office environment;
  
• 40 Hours / week;
  
• Ability to work and/or travel some nights, weekends, and/or other times during peak season;
  

Salary Grade
S06

Instructions to Applicants: Please upload all applicable application materials (e.g. resume/cv, cover letter, writing sample, teaching philosophy, etc.) in the Application Materials box on page 2 ("My Experience") of this application. Documents can be uploaded individually or as a combined document (e.g. PDF).

Simmons University is committed to inclusive excellence in all aspects of an individual's community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.


To apply, visit https://simmons.wd1.myworkdayjobs.com/en-US/Simmons-Careers/job/Main-Campus---Boston-MA/Assistant-Director-of-Financial-Aid_R10232-2

Located in Bostons historic Fenway area, Simmons College is a small, private, non-sectarian College which has educated students for enriching careers and purposeful lives since 1899. Working at Simmons means joining a collaborative, diverse and mission-driven community of educators and professionals.

We prepare students to be leaders for themselves, their communities and the world. Our faculty and staff members lead by example - sharing a commitment to excellence and putting the students first.