Job Details

Financial Services Representative/Counselor
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Position Number: 5246255
Location: New York, NY
Position Type: Financial Aid

Financial Services Representative/Counselor

Student Financial Services, Rose Hill

Fordham University

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Fordham University has an excellent reputation as a dynamic institution located in New York City. ÂFounded in 1841, Fordham enrolls more than 16,000 undergraduate and graduate students in its 9 Colleges and Schools.

Fordham University offers aÂcomprehensive and competitive benefits packageÂto its employees, which includesÂmedical, dental, vision, life, and disability insurance.

We offerÂtuition remissionÂfor employees and their dependents

A generous employer match towards a 403(b)Âretirement plan.

As a tax-exempt organization under section 501(c)(3) of the Internal Revenue Code (IRC),ÂFordham is considered a qualifying employer for the Public Service Loan ForgivenessÂ(PSLF) program, a federal program designed to forgive student loan debt for employees of certain public and certain nonprofit employers.

As part of itsÂwork-life balanceÂprogram, the University providesÂgenerous PTOÂincluding 15 vacation days, 12 sick days, 2 personal days, 6 summer Fridays, andÂholidaysÂthat include paid time off between Christmas and New year.

University employees have access to theÂEmployee Assistance ProgramÂ(EAP). EAP provides no-cost, professional, and confidential services, to help employees and family members address a variety of personal, family, life, and work-related issues.

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Hybrid Policy:ÂÂÂÂÂÂÂ

Please review the Hybrid Policy here.

https://www.fordham.edu/human-resources/policies-guides-and-agreements/hybridremote-work-policy-for-administrators/

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Position Summary

Reporting to the Campus Director for Student Financial Services, the Financial Services Representative/Counselor counsels students and families regarding all aspects of financial aid and payment options through various means of communication such as in-person, by telephone, by email, etc.

The Financial Services Representative/Counselor Provides administrative effectiveness and financial aid services, through an emphasis on individual attention to students and high-quality customer service.

This position will require some evening and weekend hours, as well as travel to other Fordham University campuses.

Essential FunctionsÂÂÂÂÂÂÂÂ

Advises families and students on how to pay for a university education, including all sources of assistance and the delivery system for financial aid.

Takes responsibility for the marketing and formulation of individual payment plans, i.e. monthly payment plans and alternative loan options.

Works with enrolled students to monitor progress through the payment process.

Serves in all areas of financial services and financial aid administration, including but not limited to the counseling of students and parents, processing of applications, packaging, and facilitating the use of financing options.

Administers specified financial services procedures and programs and supports compliance with procedures for all programs

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Essential Functions Note

This list is not intended to be an exhaustive list.

The University may assign additional related duties as necessary.

Additional FunctionsÂÂÂÂÂÂ

Supports compliance with procedures for all programs.

Assists with development of computer programs and reports to support functions, as well as implementing and testing of updated software.

Interacts with other University offices.

Performs Financial Aid, Financing and Admission presentations

Participates in professional development workshops.

Required Qualifications: Education and ExperienceÂÂÂÂÂÂÂÂ

Bachelorâ€™s Degree required;

Or in lieu of the degree, a High School Diploma or GED and a minimum of 1 year of relevant experience

Required Qualifications: Knowledge and SkillsÂÂÂÂÂ

Proven administrative skills, including delivery of high-quality customer service

Effective presentation and communication skills

Knowledge of Microsoft Word and Excel

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Preferred QualificationsÂ

Experience in customer-oriented or consumer credit financing.

Knowledge of financial aid software

Minimum Starting Salary: $51,000

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Maximum Starting Salary: $56,000

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Note: Salary is commensurate with qualifications, experience, and skills.

START DATE: ASAP

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APPLY HERE: https://careers.fordham.edu/postings/7335

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ABOUT FORDHAM

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools.Â It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.

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Fordham is an Equal Opportunity Employer â€" Veterans/Disabled and other protected categories